At jilia, your privacy matters. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a Filipino player. By registering an account or using any part of jilia.bet, you confirm that you have read and understood this policy. If you have questions about how your data is handled, please visit our FAQ page before proceeding.
Last updated: 2025. This policy applies to all registered players on the jilia platform.
When you create an account on jilia, we collect the personal information necessary to verify your identity and operate your account securely. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for verification purposes. We also collect your billing and payment details when you make deposits or withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and pages visited. This information helps us detect suspicious activity, prevent fraud, and ensure that our platform runs smoothly for every Filipino player. We only collect what is genuinely needed — we do not gather unnecessary personal data, and we do not ask for information beyond what is required for account management and regulatory compliance.
The personal data we collect is used primarily to create and manage your jilia account, process your deposits and withdrawals, and verify your identity in line with applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your gameplay and session data helps us personalise your experience, recommend relevant games, and improve the overall quality of the platform for players across the Philippines. We may also use aggregated, anonymised data for internal analytics and product development — this data cannot be used to identify you individually. We do not use your personal information for unsolicited marketing without your explicit consent, and you can opt out of promotional communications at any time through your account settings. All data processing activities are carried out in accordance with applicable Philippine data privacy regulations.
jilia does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and customer support tools — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or court order. Any third-party partners we work with are carefully vetted and are only given access to the minimum data necessary to perform their specific function. We do not transfer your personal data outside of our approved processing network without appropriate safeguards in place. If you have concerns about how your data is shared, you are welcome to contact our support team for clarification.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is strictly limited to authorised personnel only. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to enable any additional security features available in your account settings. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or for legitimate business purposes. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action.
As a registered player on jilia and as a data subject under applicable Philippine privacy law, you have the right to access the personal information we hold about you at any time. You may also request corrections to any inaccurate or incomplete data, and in certain circumstances you may request the deletion of your personal information from our records. If you wish to withdraw your consent for a specific type of data processing, you can do so by updating your preferences in your account settings or by contacting our support team directly. You have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests promptly. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and in full compliance with our legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make significant changes, we will notify registered players via the platform or by email to the address associated with your account. The updated policy will always be available on this page, and the date at the top of the document will indicate when it was last revised. We encourage you to review this page periodically so that you remain informed about how your personal data is being protected. Continued use of the jilia platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using the platform and contact our support team to discuss your options. For any questions about this policy, please visit our FAQ page or reach out to our team directly.
We built jilia with Filipino players in mind — and that includes keeping your personal information secure at every step. If you have questions about your data or your account, our support team is ready to help. Ready to get started? Create your free account today.